Richard was born in New York City, raised in Colorado, attended college in New England, taught in the Midwest, and spent most of his working life in Silicon Valley. These many changes of scene have given him a broad perspective on American culture and a strong curiosity about what is coming next. More recently, he has broadened his viewpoint further by working on projects in Europe, the Middle East and Asia.

Richard spent a decade on the staff of the Institute for the Future, an independent research and consulting firm in Palo Alto, CA. Well before the emergence of the Internet, his research focused on the potential of online communications for individuals and organizations. After leaving IFTF, Richard pursued an interest in the intersection of aging and technology. He joined the staff of SeniorNet, where he helped to build a national network of more than 200 Learning Centers that offered computer classes specifically designed for older adults and conducted the first national study of computer use by seniors.

As an independent consultant, Richard has worked for clients ranging from large corporations to small start-ups in the U.S. and abroad. In 2006, Richard returned to IFTF as a research affiliate with a special interest in aging. He believes that the aging of our population should be viewed not as an economic burden but as an exciting opportunity for innovation. At IFTF, Richard co-led a project on the future of the baby boomers and did early studies on mobile health. His most recent work has been on future of caregiving, with support from the Robert Wood Johnson Foundation.

Richard has also been actively involved with developing innovative programs at Avenidas, the Palo Alto Senior Center, where he served two terms as a member of the board. He is currently engaged in launching a new Generations Lab to introduce older adults to rapidly evolving digital technologies.

Richard holds a BA from Harvard, an MA from the University of California, Berkeley, and an MBA from the McLaren School of Business at the University of San Francisco.